What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Monthly Submission re-set date...

    Asked by gregwyllie on December 22, 2011 at 12:28 PM

    Hi, I can see that my monthyl submissions have reached the maximum number. The reason for this is due to the launch of a restaurant and will not happen every month. Can you please advise at what day of the month the counter goes back to zero and starts again... many thanks. Greg

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    Answered by AtacanC on December 22, 2011 at 01:28 PM

    For all users, the counts reset to 0 on the 1st day of every month. For example the next reset is on Jan 1st.

    If you have any other concerns, feel free to contact us. We'll be more than happy to help you.