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I just upgraded my account by paying $19 on PayPal, but my plan is not showing as upgraded.Asked by kielellis on August 17, 2015 at 09:40 PM
I put $19 on my PayPal account to upgrade to a bronze account, but my account is still showing that 100 submissions is my limit. I need this to work now.
I have taken care of your account issues and upgraded to bronze monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.
JotForm Support Manager
We have refunded the charges, and your account is back to free. Please go ahead and re-upgrade directly to Silver.
Let me know should you have more doubts with this.