I just upgraded my account by paying $19 on PayPal, but my plan is not showing as upgraded.

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    kielellis
    Asked on August 17, 2015 at 09:40 PM

    I put $19 on my PayPal account to upgrade to a bronze account, but my account is still showing that 100 submissions is my limit. I need this to work now.

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    ashwin_d
    Answered on August 18, 2015 at 05:01 AM

    Hello kielellis,

    I have taken care of your account issues and upgraded to bronze monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!

     

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    Jeanette
    Answered on August 28, 2015 at 07:33 PM

    We have refunded the charges, and your account is back to free. Please go ahead and re-upgrade directly to Silver.

    Let me know should you have more doubts with this.