- kielellisAsked on August 17, 2015 at 09:40 PM
I put $19 on my PayPal account to upgrade to a bronze account, but my account is still showing that 100 submissions is my limit. I need this to work now.
- JotForm Supportashwin_dAnswered on August 18, 2015 at 05:01 AM
I have taken care of your account issues and upgraded to bronze monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.
- JotForm Support ManagerJeanetteAnswered on August 28, 2015 at 07:33 PM
We have refunded the charges, and your account is back to free. Please go ahead and re-upgrade directly to Silver.
Let me know should you have more doubts with this.