- Gabby SteynAsked on August 17, 2015 at 11:35 PM
A previous employee in a previous company sign-up to Jotform which I paid for on my credit card. The employee has left the company and I no longer work there and I would like to cancel the subscription.
The email address was firstname.lastname@example.org.
My current email address is email@example.com and my telephone number is +6421655699.
Thanks and kind regards
- SammyAnswered on August 18, 2015 at 06:41 AM
I have searched our records for an account associated with the provided email address firstname.lastname@example.org. but I could not find any matching records.
It is likely that it was registered with a different e-mail address, do you have any embedded form on your site that we can use to trace the account? If so kindly provide us with the link.