Getting "No PDF Available" when downloading uploaded PDF with "Auto Collect" option

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    d1vp
    Asked on August 18, 2015 at 02:11 AM

    I'm inquiring if there is any more development on this ticket?  I am having an issue with the new form I recently uploaded "L2881 Timesheets 8.17.15".

    Is their a formatting issue that is causing some or all of the problems?

    Thank you

  • Profile Image
    Charlie
    Answered on August 18, 2015 at 02:25 AM

    Hi,

    To confirm, when you download the PDF form titled "L2881 Timesheets 8.17.15", you get the "No PDF available"?

     

    I'll forward this to our back end team to check and have it fixed.

    Apologies for the inconvenience. We will update you on this thread when the problem has been resolved.

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    d1vp
    Answered on August 18, 2015 at 03:18 PM

    That was an error that I got last night, however, I uploaded a different version of the same file, and it doesn't seem to have that issue.

    Thank you

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    BDAVID
    Answered on August 18, 2015 at 05:10 PM

    Glad to know the other version worked. If you need anything else, pleas open a new thread, we will be glad to assist you.