What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting "No PDF Available" when downloading uploaded PDF with "Auto Collect" option

    Asked by d1vp on August 18, 2015 at 02:11 AM

    I'm inquiring if there is any more development on this ticket?  I am having an issue with the new form I recently uploaded "L2881 Timesheets 8.17.15".

    Is their a formatting issue that is causing some or all of the problems?

    Thank you

  • Profile Image
    JotForm Support

    Answered by Charlie on August 18, 2015 at 02:25 AM

    Hi,

    To confirm, when you download the PDF form titled "L2881 Timesheets 8.17.15", you get the "No PDF available"?

     

    I'll forward this to our back end team to check and have it fixed.

    Apologies for the inconvenience. We will update you on this thread when the problem has been resolved.

  • Profile Image

    Answered by d1vp on August 18, 2015 at 03:18 PM

    That was an error that I got last night, however, I uploaded a different version of the same file, and it doesn't seem to have that issue.

    Thank you

  • Profile Image
    JotForm Support

    Answered by BDAVID on August 18, 2015 at 05:10 PM

    Glad to know the other version worked. If you need anything else, pleas open a new thread, we will be glad to assist you.