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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I separate the area code from the phone number (the verbiage only)?

    Asked by Rebecka58 on August 18, 2015 at 08:02 AM

    I'm including a screen shot of the verbiage that needs to be separated. Thanks!

    Screenshot
    phone number area code
  • Profile Image

    (Private)

    Answered by Shadae on August 18, 2015 at 11:03 AM

    Hi Rebecka58,

    After reviewing your form: https://www.jotform.com/52293488353160, I am not seeing where the text are currently overlapping.

    I was also unable to see that issue on any of your current forms.

    Can you confirm that the issue has been resolved?

    Thank you

  • Profile Image

    Answered by Rebecka58 on August 18, 2015 at 05:40 PM
    Hi there,
    As far as I see, the issue hasn’t been resolved. It looks very nice on the screen shot you sent; this is what I’d love to see.
    When I checked my form, this is what I see.
    Following your link, this is what I see. Closer together, but not as far apart as what you sent in your email.
    Is there a way to address this, separate it so that it does look like your version? Thanks!
    Ursula Schneider
    Sales Manager
    Solid Surfaces Unlimited
    6689 Sterling Drive South
    Sterling Heights, MI 48312
    C 586.634.2252
    P 586.274.9668
    F 586.274.9661
    ursula@ssunlimited.net
    CHECK OUT OUR NEW WEBSITE!!! www.ssunlimited.net
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on August 18, 2015 at 07:22 PM

    I checked your jotform http://www.jotform.us/form/52293488353160 but I could not reproduced or see the mentioned issue as well.

     

    Is your form embedded on a website? Can you share to us the URL of your website where we can check the actual form used.

    You can also provide us a screenshot of the problem and include the screenshot image in your response/messge. Follow this guide on how to include screenshot image.

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Please let us know if issue persist.

     

  • Profile Image

    Answered by msimpy on August 18, 2015 at 08:45 PM

    I think this is the issue that she mentions - I noticed it in one of my forms today...

    It only seems to show up that way in the form editor - I have it embedded in a lightbox and it shows up perfectly...

    This is my form and it displays fine there as well! :-)

    http://form.jotform.us/form/50233537405145

    This is just a comment!!