Payment widget "disappeared"

  • mnaforms
    Asked on August 18, 2015 at 9:20 AM

    The payment widget on my form was somehow deleted yesterday. I understand that another association may have experienced the same problem yesterday. Was there a problem with your system? esuddath@marylandrn.org

     

    410-944-5800

  • David JotForm Support
    Replied on August 18, 2015 at 12:06 PM

    Hi,

    We had a bug yesterday that removed the payment fields from some forms.  My apologies.  You should be able to restore your form and data by reverting your form back to when the payment field was included using your revision history:

    http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

    Revert your form back to when the field was there and you should be all set.

    If this does not allow for the form to go back to the previous state, let us know and we will be happy to have a closer look.