How secure is JotForm?

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    Cathleen Maybury 
    Asked on August 18, 2015 at 01:00 PM

    We currently have an option for new patients to fill out their new patient forms on our website and submit them directly to us.  We are changing our website and want to keep this feature but need a secure service.

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    Answered on August 18, 2015 at 02:39 PM

    Thank you for contacting us.

    The forms and submissions are transmitted securely with a 256 bit high-grade encryption. You can also log into JotForm site securely and download your submission reports over a secure connection using  

    We provide a very high security through out our hosting provider's servers for stored data. We have a very powerful cloud of servers in SSAE16 Audited facilities which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks. 

    You have option where you can select if you want the form data to be secured. You can use the secure / SSL form URL or embed script. 

    Here is a guide on how to receive SSL submissions:  

    If you want your form user to know that their data will be sent securely, you can add enable security certificate seal in your form. Here is a guide which you can refer:  

    We're also Safe Harbor certified. Please see our Privacy policy here.  

    Hope this will help. Let us know if you need further assistance.

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    Answered on December 24, 2017 at 06:47 PM

    We are glad to announce that Jotform Secure Online Forms page is now available, please find detailed information about all common security related questions, on the link below: