What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Have we exceeded our licensing limit?

    Asked by Seann Hicks  on August 18, 2015 at 01:48 PM

    We are getting an error when users submit our form. Have we exceeded our licensing limit? 

    Page URL:
    http://form.jotform.ca/form/50277601012240

    Getting licensing exceeded
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    JotForm Support

    Answered by Kiran on August 18, 2015 at 03:07 PM

    I see that your account is active and seems to be in good shape. As I tried to submit your JotForm, I was able to submit it without any issues. 

    If you can provide us with more information on the error message being displayed, we can provide you with necessary assistance. 

    Thank you!!