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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to integrate a basic paypal payment system on a form which previously had used Authorize.net

    Asked by Smaggs on August 18, 2015 at 02:24 PM
    integrate payment system system previously
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    Answered by Smaggs on August 18, 2015 at 02:26 PM

    To finish the question , when I installed the PAYpal plugin it doesn't list on the form an option for the customer to list name and credit card . IT just list the product unlike what I saw with the Authorize interface. What I am I doing wrong

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    JotForm Support

    Answered by Welvin on August 18, 2015 at 04:26 PM

    Yes, because the payment will be made to Paypal Payment page. The user will be redirected to this page when submitting the form. This is for Paypal Standard Payment integration. If you will use Paypal Pro, the user will have the option to Pay by credit card in the form or pay by Paypal (redirect to Paypal page).

    This guide will help you understand the difference between Paypal Standard and Paypal Pro:

    http://www.jotform.com/help/183-Difference-Between-PayPal-PayPal-Pro 

    Please check this additional guide for more details: http://www.jotform.com/help/50-PayPal-Forms.

     

    One thing to note that if the user will be redirected to the Paypal payment page and refuse to pay, either by closing the page or cancelling the transaction, that particular submission will be added to your incomplete payment list. Incomplete payment means no payment has been made in the form. To know more about this, please check the following guide:

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    Thanks

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    Answered by Smaggs on August 18, 2015 at 05:40 PM
    Thank you very much
    Steve
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by Welvin on August 18, 2015 at 06:55 PM

    You're welcome. 

    Please contact us again if we can help in any way.

    Thanks