What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to decrease adding/space above and below form box

    Asked by aregalado on August 18, 2015 at 03:06 PM
    decrease space above top padding
  • Profile Image
    JotForm Support

    Answered by Mike on August 18, 2015 at 05:03 PM

    If you are working on a designer/theme styled form, please add the next CSS in order to remove the top padding.

    @media screen and (min-width: 1024px) {
    .jotform-form {
    padding-top: 0;
    }
    }
    @media screen and (max-width: 1024px) and (min-width: 768px) {
    .jotform-form {
    padding-top: 0;
    }
    }
    @media screen and (max-width: 768px) and (min-width: 480px) {
    .jotform-form {
    padding-top: 0;
    }
    }

    Please let us know if you need any further assistance. We will be happy to help.

  • Profile Image

    Answered by aregalado on August 19, 2015 at 03:07 PM

    I don't really see any difference when the code was added. and I would need the space below the form to be removed as well BTW. 

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    JotForm Support

    Answered by Mike on August 19, 2015 at 04:14 PM

    Please provide us with a link to the web page in question. If the form is not embedded, provide direct form link. Otherwise, we will not be able to check the actual issue.

  • Profile Image

    Answered by aregalado on August 19, 2015 at 04:23 PM

    Here is a link to the form in question: http://answerfirst.staging.wpengine.com/answer1stnet/

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    JotForm Support

    Answered by Mike on August 19, 2015 at 05:44 PM

    To remove both top and bottom paddings use the next CSS:

    @media screen and (min-width: 1024px) {
    .jotform-form {
    padding: 0;
    }
    }
    @media screen and (max-width: 1024px) and (min-width: 768px) {
    .jotform-form {
    padding: 0;
    }
    }
    @media screen and (max-width: 768px) and (min-width: 480px) {
    .jotform-form {
    padding: 0;
    }
    }

    Since the form is embedded with a source code, you will need to re-upload updated form code to the site or inject the CSS to the current code.

    You might also need to adjust margins a bit on your website containers.

    Thank you.