What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to find forms under my account

    Asked by lorentodd on August 18, 2015 at 03:18 PM

    Hello,

    I have had two forms dissapear from my account and the links no longer work, they just say "over quota". The account is not over quota and the forms worked until yesterday.

    This needs fixing right away as we have send out an email blast with a link to this form to register with!

     

    http://form.jotform.ca/form/52134847359260

    http://form.jotform.ca/form/52158518705256

    Page URL:
    http://form.jotform.ca/form/52134847359260

    JotForm two forms register
  • Profile Image

    Answered by Ben on August 18, 2015 at 05:16 PM

    I took a look at the forms and they are both under your account:

    1. Finance Breakfast Signup

    2. Boot Sale Payment Form

    Please do make sure that you are logged into your account and if you are still not seeing the forms, please do clear out your browser cache as shown here: 15 Ways to Clear Your Browser's Cache - wikiHow

    After that, do re-login to your account and do let us know if by any chance you are still having the same issues.