Unable to find forms under my account

  • Profile Image
    lorentodd
    Asked on August 18, 2015 at 03:18 PM

    Hello,

    I have had two forms dissapear from my account and the links no longer work, they just say "over quota". The account is not over quota and the forms worked until yesterday.

    This needs fixing right away as we have send out an email blast with a link to this form to register with!

     

    http://form.jotform.ca/form/52134847359260

    http://form.jotform.ca/form/52158518705256

  • Profile Image
    Ben
    Answered on August 18, 2015 at 05:16 PM

    I took a look at the forms and they are both under your account:

    1. Finance Breakfast Signup

    2. Boot Sale Payment Form

    Please do make sure that you are logged into your account and if you are still not seeing the forms, please do clear out your browser cache as shown here: 15 Ways to Clear Your Browser's Cache - wikiHow

    After that, do re-login to your account and do let us know if by any chance you are still having the same issues.