- Gone4GoodAsked on August 18, 2015 at 04:33 PM
- JotForm SupportBDAVIDAnswered on August 18, 2015 at 05:55 PM
The email address used for submission notifications is not in our bounce list, have you checked spam folder?
If the issue continues you need to white-list our Jotmail IP addresses within your email server (or ask for it to your email service provider). Read this article for more details: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses