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rocktapeAsked on August 18, 2015 at 4:35 PM
We're not receiving form notifications. Thanks.
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David JotForm Support ManagerReplied on August 18, 2015 at 6:01 PM
What is the form that does not receive email notifications? If it's this form: http://www.jotformpro.com/form/50767300395961, the email address used for email notifications is not in bounce list, please check spam folder.
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com
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rocktapeReplied on August 18, 2015 at 6:05 PM
We haven't received any today, and our google email logs show none received. You should test our forms to verify.
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David JotForm Support ManagerReplied on August 18, 2015 at 7:51 PM
I just submitted your form, and our mail logs show good delivery:
Have you check your spam folder or whitelisted our domain names? Please let us know.