- rocktapeAsked on August 18, 2015 at 04:35 PM
We're not receiving form notifications. Thanks.
- JotForm SupportBDAVIDAnswered on August 18, 2015 at 06:01 PM
What is the form that does not receive email notifications? If it's this form: http://www.jotformpro.com/form/50767300395961, the email address used for email notifications is not in bounce list, please check spam folder.
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender.
- rocktapeAnswered on August 18, 2015 at 06:05 PM
We haven't received any today, and our google email logs show none received. You should test our forms to verify.
- JotForm SupportBDAVIDAnswered on August 18, 2015 at 07:51 PM
I just submitted your form, and our mail logs show good delivery:
Have you check your spam folder or whitelisted our domain names? Please let us know.