What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I show users how secure my Jotform is when providing sensitive information?

    Asked by cbaaske on August 18, 2015 at 04:51 PM
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    Answered by PBDAVID on August 18, 2015 at 06:28 PM

    First of all, please read our terms of use: http://www.jotform.com/terms/

    "Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately "

    I see this form asks for SSN: https://www.jotform.com/51825177338158

    Please make sure to remove any field in all your forms that breaks our terms of use. Then you can enable the security seal on your form: https://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms