What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Visual Multi Select label is shown HTML entities on live form instead of plain text

    Asked by athdept on August 18, 2015 at 04:58 PM

    Hello- I am having issues with header text on visual multi select questions. The header text appears fine in the form but appears oddly in the live form. Here is appears in the form builder:

     

    And this is how it looks in the live form:

     

    As

    Any assistance would be appreciated.

  • Profile Image
    JotForm Support

    Answered by jonathan on August 18, 2015 at 06:38 PM

    I was able to see this problem when I checked your jotform http://www.jotformpro.com/form/51685529235967

     

    it was caused by the widgets label name not properly encoded on its Text property.

     

     I just corrected this on the form Text property and added the proper text.

     

    so it is now fixed on the live form

     

    Let us know if there is more we can assist you with.

     

    Thanks.

  • Profile Image

    Answered by athdept on August 19, 2015 at 08:33 AM

    Awesome! Thanks!

  • Profile Image

    Answered by Ben on August 19, 2015 at 10:37 AM

    In my colleague's name, you are welcome. Do let us know if you have any further questions and we would be happy to assist with them.