Visual Multi Select label is shown HTML entities on live form instead of plain text

  • athdept
    Asked on August 18, 2015 at 4:58 PM

    Hello- I am having issues with header text on visual multi select questions. The header text appears fine in the form but appears oddly in the live form. Here is appears in the form builder:Visual Multi Select label is shown HTML entities on live form instead of plain text Image 1 Screenshot 30

     

    And this is how it looks in the live form:

     

    AsVisual Multi Select label is shown HTML entities on live form instead of plain text Image 2 Screenshot 41

    Any assistance would be appreciated.

  • jonathan
    Replied on August 18, 2015 at 6:38 PM

    I was able to see this problem when I checked your jotform http://www.jotformpro.com/form/51685529235967

    Visual Multi Select label is shown HTML entities on live form instead of plain text Image 1 Screenshot 50

     

    it was caused by the widgets label name not properly encoded on its Text property.

    Visual Multi Select label is shown HTML entities on live form instead of plain text Image 2 Screenshot 61

     

     I just corrected this on the form Text property and added the proper text.

    Visual Multi Select label is shown HTML entities on live form instead of plain text Image 3 Screenshot 72

     

    so it is now fixed on the live form

    Visual Multi Select label is shown HTML entities on live form instead of plain text Image 4 Screenshot 83

     

    Let us know if there is more we can assist you with.

     

    Thanks.

  • athdept
    Replied on August 19, 2015 at 8:33 AM

    Awesome! Thanks!

  • Ben
    Replied on August 19, 2015 at 10:37 AM

    In my colleague's name, you are welcome. Do let us know if you have any further questions and we would be happy to assist with them.