Unable to save changes inside of Autoresponder email

  • Profile Image
    amistadinsuranceservices
    Asked on August 18, 2015 at 09:32 PM

    I have tried to set up notification email to auto reply to those who complete my form but the content of my email that I create does not get saved! everytime i come back to the notification the form itself appears again after being deleted and then me pasting the content on the email reply.  Why wont new content save?

  • Profile Image
    amistadinsuranceservices
    Answered on August 19, 2015 at 04:40 AM
    I realized that I had to keep form in the email for my content to save.
    Sent from my iPhone
    ...
  • Profile Image
    Jan
    Answered on August 19, 2015 at 09:37 AM

    So, is the issue already resolved?

    Are you trying the EDIT the submissions? Normally, if you click the link Edit Submissions, it will open another window where you can edit the fields and resubmit the form.

    Just like what BJoanna said, we need the form ID or form URL so that we can investigate the issue. Thank you.

  • Profile Image
    amistadinsuranceservices
    Answered on August 19, 2015 at 10:40 AM
    I figured it out
    Thx
    Sent from my iPhone
    ...