- ianlenehanAsked on August 18, 2015 at 10:08 PM
Hello - I have just received an email to advise me that my upload limit has been reached. This was apparently caused by one person uploading a file that was 87.5 MB in size! I was under the impression the upload size was limited by default, so I'm a little bit annoyed that one guy was able to chew up my limit.
I have gone into the submissions and deleted that submission, but the data used hasn't changed. Is there any way that I can have that removed from my quota? I will upgrade my form when I reach a good number of users but I am not close to that yet.
- SammyAnswered on August 19, 2015 at 03:25 AM
I have corrected the quota issue on your account kindly confirm that the space used is below 20, which particular form was the user able to upload the large file size?
- ianlenehanAnswered on August 19, 2015 at 03:38 AM
Thank you Sammy. The form was Phinspiration Submission. I have gone into file size and set this to 3mb max.
- SammyAnswered on August 19, 2015 at 04:54 AM
If the issue persists please let us know