Some fields in the submission are blank when filled out using the PDF form

  • Profile Image
    d1vp
    Asked on August 18, 2015 at 11:24 PM

    I successfully imported the file that I wanted (thank you help desk)... Now, when I pull up the submissions, there are fields that are returning blank, even though there was an entry on the adobe form.

    Am I formatting the form incorrectly, so there is no output?

    The name of the form is "Timesheets 7.21.15 v15", and the field is the 'Description of Activity' field.

    Also, is there a way to have similar function (email notification that the form was submitted with requested fields in the email)  as form central had?

    Thank you

  • Profile Image
    Charlie
    Answered on August 19, 2015 at 04:47 AM

    Hi,

    To confirm, the problem is that the values filled out in the rows Monday- Sunday are not showing in the submissions in your JotForm account?

     

    Except for the fields showing the total value.

     

    Is this correct? I made a test submission and was able to replicate the problem. I will forward this to our developers to have it checked. We will update you on this thread when this has been resolved.

     

    For the other question you have, I went ahead and opened a separate thread for us to better assist you, please refer to this link instead: http://www.jotform.com/answers/642711.

    Apologies for the inconvenience.

  • Profile Image
    Kiran
    Answered on August 19, 2015 at 12:43 PM

    Thank you for the additional information provided on the issue. Since the issue is already being forwarded to our backend team, they'll take a look at it. You'll be posted though this thread with any update we have on this issue.

    Thank you!