What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change my email address?

    Asked by evlynvartan on December 22, 2011 at 08:12 PM
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    JotForm Support

    Answered by idarktech on December 22, 2011 at 08:39 PM

    Hi,

    If you wan't to change your email address on your account, please click on Account settings button below JotForm's page and update your Email.

    Or, if you mean change recipient's email address on your form then please visit this guide to find out Email Address used for submission notifications: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    If you need any other assistance, please do let us know. Thank you for using JotForm!

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    Answered by danplifier on January 10, 2012 at 10:11 PM

    I did this several times and the system seems to recognize my new email address, however notifications continue to go to my old email....???

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    JotForm Support

    Answered by idarktech on January 10, 2012 at 10:21 PM

    Hi,

    Please ensure that the changes have been saved completely by clicking on save button found left corner of the form work area.

    Also, may we know the form this is happening to? Thanks.