How do I change my email address?

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    evlynvartan
    Asked on December 22, 2011 at 08:12 PM
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    idarktech
    Answered on December 22, 2011 at 08:39 PM

    Hi,

    If you wan't to change your email address on your account, please click on Account settings button below JotForm's page and update your Email.

    Or, if you mean change recipient's email address on your form then please visit this guide to find out Email Address used for submission notifications: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    If you need any other assistance, please do let us know. Thank you for using JotForm!

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    danplifier
    Answered on January 10, 2012 at 10:11 PM

    I did this several times and the system seems to recognize my new email address, however notifications continue to go to my old email....???

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    idarktech
    Answered on January 10, 2012 at 10:21 PM

    Hi,

    Please ensure that the changes have been saved completely by clicking on save button found left corner of the form work area.

    Also, may we know the form this is happening to? Thanks.