What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Few questions from the "Starter" category

    Asked by intrudair on August 19, 2015 at 05:00 AM

    Hello! 

     

    I would like to ask two questions actually: 

    - when does the 100 submission limit resets of the month? 1st of each?

    - secondly, what does that 100 Mb limit means? The size of the generated pdf + attached files? 

    If I delete it from my dropbox, will it refresh? 

    Please, could you explain me these? Thank you in advance. 

    Best regards,

    David

     

    size dropbox submission limit refresh
  • Profile Image

    Answered by Sammy on August 19, 2015 at 05:36 AM

    Hello David,

    1. The submissions limit is reset 30 days after you first signed up for the account

    2. The 100MB limit refers to the storage size available for uploaded files

     

    Deleting your data from Dropbox does not sync back to jotform since a  copy of the data is stored on Dropbox, you will need to delete from the JotForm side

    I hope these clarify your questions David, If you need additional information please let us know

  • Profile Image

    Answered by intrudair on August 19, 2015 at 07:02 AM

    Hey Sammy, 

    Thanks, all clear now.

    Have a nice day!

     

    D.