What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we change the Sender Name in our email notifications?

    Asked by DBLDeathDealer on August 19, 2015 at 07:11 AM


    Hoping you can help, but looking to have the JotForm when emailed to me, be from the actual user instead of from JotForm. Is that possible to complete.

    Right now, I have to copy and paste email on all my sponsorship requests and it just makes the process that much longer.

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    Answered by Ben on August 19, 2015 at 10:13 AM

    Yes, it is possible and quite simple to change the sender name.

    You can see how here: Notification/Autoresponder Email Details

    The Sender Name field is what you are after. Just setting it from JotForm to the Full Name (or any other field) will help you achieve what you are after.

    Do try it out and let us know if you have any issues with it and we would be happy to assist.

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    Answered by DBLDeathDealer on August 19, 2015 at 10:35 AM

    Thank you!

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    Answered by Ben on August 19, 2015 at 11:54 AM

    You are welcome. Do let us know if there is anything else that we can assist you with and we would be happy to do so :)