What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Web form's accessibility after payment

    Asked by iccwbo on August 19, 2015 at 09:17 AM

    We will take a Bronze package for 5 months. I want to know after this paid period, can I still access the web form and collected data?



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    JotForm Support

    Answered by david on August 19, 2015 at 11:20 AM


    You can upgrade or downgrade your account at any time without any changes to your data.  Your data will always be available no matter which subscription you are on,  Free accounts included.  Same with your forms as long as you stay below the submission limits.  You can downgrade without issue.

    If you have any further questions, let us know and we will be happy to help.