What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
when does the account cycleAsked by fredklages on August 19, 2015 at 09:40 AM
Once you reach the monthly submissions limit, you don't receive more submissions until next month.
As a free user, you can receive up to 10 Secure SSL submissions and you reached 12 Secure SSL submissions.
Here is how to do this:
1) Click on Account link as shown below.
2) Click on Billing, choose the best plan for your needs and click on Switch Plan.
Let us know if you need any further assistance.