What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my account has been suspended?

    Asked by surerkubra on December 23, 2011 at 02:22 AM

    I can not access my account because I took a message like "your account has been suspended"..

    Please let me access my account, I need my forms.


    Thank you

  • Profile Image
    JotForm Support

    Answered by idarktech on December 23, 2011 at 02:42 AM


    I have now unsuspended and white listed your account after finding no violations against our Terms of Use. Your form should now be back online and work normally as expected.

    We apologize for any inconveniences caused. Thank you for using JotForm and have a great day!