What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my forms

    Asked by mahitchcock on August 19, 2015 at 12:39 PM

    My forms have been disabled.  Please advise.

    Page URL:

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    JotForm Support

    Answered by david on August 19, 2015 at 02:38 PM


    Your account was suspended by our automatic phishing detector.  Your form labelled iPhone Password Collection asks for Apple/Android ID's, lock codes and IMEI numbers.  We do not allow for the collection of usernames or passwords through forms:


    I removed the form from your account and reactivated the account.  Please refrain from collecting such data through your forms, using the word "password" anywhere in your form will likely also flag your account rather quickly.

    If you have any further questions, let us know and we will be happy to help.