Problem with forms in iWeb

  • Profile Image
    faribam
    Asked on December 23, 2011 at 06:23 AM

    Dear support,

    First let me thank you for the good product and service you are providing. Over the past year is has provided great value to our website.

    Lately we noticed something on the form embedded on our iWeb site: when users press the submit button (at the bottom of the form) with not all required information filled-in, the bottom of the form (and submit button) disappears.

    It looks like the frame of the form is not increasing in size to account for the extra height taken by all the warnings added to the form.

    We first noticed this problem 2 weeks ago but it may have started before.

    We would be grateful if you could investigate and find a fix for this problem. In the meantime we have put a submit button at the top of our form as well so there is always a button to press.

     

    Best regards,

    CALM team

     

  • Profile Image
    idarktech
    Answered on December 23, 2011 at 06:11 PM

    Hi,

    Since you already have a separate hint for Required Field below your form, you can then inject this CSS Codes on that form to remove the error warnings that causes your form to overflow on your website iFrame height which results to unclickable field or sliced form.

     

    .form-line-error {

    background:none repeat scroll 0 0;

    }

    .form-error-message {

    display: none !important;

    }

     

    The codes above would simply remove the error warnings and red background and leave the Required Field highlighted when not filled.

    To Inject Custom CSS Codes on your forms, please see this guide right here:

    http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

     

    If you need further assistance with this, please let us know. Our team will be more than happy to help you. Thank you so much and Happy Holidays!