What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
We do care a lot about security. The data is not shared with any third parties, and we do not access it for non-administrative reasons.
We would like to suggest using SSL form link/code in order to accept the form entries via encrypted https connection, please see the next guide.
It is also possible to encrypt received form entries on submissions database. Please note that you should be careful with that option, since we will not be able to restore the data if you lose a private key file.
Please feel free to contact us if you need any further assistance.
Just an update. Our developers have added a new security layer to make your file uploads more secure. You can learn more about it on this blog post: https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure