What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form has stopped populating field value when dropdown value selected

    Asked by carolturner on August 19, 2015 at 09:19 PM

    Using the Conditions, if the Volunteer Effort dropdown box is equal to Exempt Faculty then 20 is output to the Volunteer Hours field <hidden>.

    This used to work but has stopped for some reason. Can you tell me how to get it to work again? Now the Volunteer Hours field gets set to 1 somehow when the Volunteer Effort == Exempt Faculty.

    Thank you,


    Page URL:

  • Profile Image

    Answered by Boris on August 20, 2015 at 01:47 AM

    This seems to be happening because there is a condition to update your Volunteer Hours Logged field with the entry from Hours Logged field, and Hours Logged is set to have a default value of 1.0.

    I would suggest either removing its default value, or modifying your condition to wait for another "trigger" to forward the Hours Logged to Volunteer Hours Logged. Please let us know how it goes.