Users having problems

  • Profile Image
    peeplesj
    Asked on August 19, 2015 at 11:39 PM

    Several of the users for the form I created are telling me that the form that they completed was wiped clean/lost all info when they clicked on a hyperlink that's embedded in the form and when they deleted an image from the upload a picture question to add a new one.

    Can I change anything within my settings that provides automated saving for those that are completing the form? 

  • Profile Image
    Chriistian
    Answered on August 20, 2015 at 02:35 AM

    Hi,

     

    If I understand you correctly, you want to save the data automatically or create an auto-fill so users can refill the fields with their previously typed info. You can achieve auto-saving/auto-filling of forms by following this guide: How to Enable Auto Fill Feature.

     

    Do let us know if you need further assistance.

     

    Regards.