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peeplesjAsked on August 19, 2015 at 11:39 PM
Several of the users for the form I created are telling me that the form that they completed was wiped clean/lost all info when they clicked on a hyperlink that's embedded in the form and when they deleted an image from the upload a picture question to add a new one.
Can I change anything within my settings that provides automated saving for those that are completing the form?
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Chriistian Jotform SupportReplied on August 20, 2015 at 2:35 AM
Hi,
If I understand you correctly, you want to save the data automatically or create an auto-fill so users can refill the fields with their previously typed info. You can achieve auto-saving/auto-filling of forms by following this guide: How to Enable Auto Fill Feature.
Do let us know if you need further assistance.
Regards.