What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when the monthly limit for submissions is reached?

    Asked by Larry Bailey on December 23, 2011 at 01:30 PM

    If you are using the free basic version of JotForm and you have already received 100 submissions for the month, what happens when a user tries to submit a form after the limit has been reached?

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    Answered by AtacanC on December 23, 2011 at 01:39 PM

    If a free account reaches the monthly 100 submissions limit, his/her form will be disabled until next month. Your visitors won't be able to submit anything on your form(s). When a guest attempts to submit the form, the following message will be shown to your guest:


    If you think that 100 monthly submissions aren't enough for you, you can upgrade your account anytime you want. Click here to see the pricing. For all users, the counts reset to 0 on the 1st month of every month. For example the next reset is on Jan 1st.

    If you have any other concerns, feel free to contact us.