What happens when the monthly limit for submissions is reached?

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    Larry Bailey
    Asked on December 23, 2011 at 01:30 PM

    If you are using the free basic version of JotForm and you have already received 100 submissions for the month, what happens when a user tries to submit a form after the limit has been reached?

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    Answered on December 23, 2011 at 01:39 PM

    If a free account reaches the monthly 100 submissions limit, his/her form will be disabled until next month. Your visitors won't be able to submit anything on your form(s). When a guest attempts to submit the form, the following message will be shown to your guest:

    If you think that 100 monthly submissions aren't enough for you, you can upgrade your account anytime you want. Click here to see the pricing. For all users, the counts reset to 0 on the 1st month of every month. For example the next reset is on Jan 1st.

    If you have any other concerns, feel free to contact us.