Contact form not sending emails

Hi I have setup 2 forms on your website and embedded them into my customers website however, they aren't sending the notification emails over to their email address?

Hi,

 

I have checked the mail log and see that emails are not being sent to your email *****@wine-factory.co.uk (email used in your form). Your email was on the bounce list because of the following reasons: 

Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<421 4.4.0 Unable to lookup DNS for wine-factory.co.uk>

I have removed your email from the bounce but please check your DNS settings in your email also.


Do let us know if you need further assistance.


Regards.

Thank you. Very strange as the email and website is fully functional.
Kind regards,
Aaron
--
ACJ Designs
Web: www.acjdesigns.co.uk
Email: info@acjdesigns.co.uk
Tel: 01245 409656
...

Hi,

 

You are welcome. Is it working fine now? 

 

Regards.

It seems to be yes :). Is there a chance the test emails can be removed as I know it has monthly restrictions
Kind regards,
Aaron
--
ACJ Designs
Web: www.acjdesigns.co.uk
Email: info@acjdesigns.co.uk
Tel: 01245 409656
...

There is not monthly limit on the emails you can send using a form or during testing of the email, the limit only applies to submissions submitted when using the form.

I have reduced you submission limit by 4 from 12 to 8