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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting Access Denied XML Error

    Asked by gellis on August 20, 2015 at 08:13 AM

    Hi,

     

    When trying to access files that have been uploaded we are getting an XML access denied error message.

     

    What is causing this?

     

    Thanks

    xml xml error Getting message thanks xml access denied
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    JotForm Support

    Answered by Jan on August 20, 2015 at 10:32 AM

    I wasn't able to replicate your issue. I was able to see the uploaded attachments on my own forms. 

    Does this happen only on 1 attached files? If yes, then can you please provide the form ID, submission ID and the file name of the attached file. 

    Thank you.