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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Getting Access Denied XML Error

    Asked by gellis on August 20, 2015 at 08:13 AM



    When trying to access files that have been uploaded we are getting an XML access denied error message.


    What is causing this?



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    JotForm Support

    Answered by Jan on August 20, 2015 at 10:32 AM

    I wasn't able to replicate your issue. I was able to see the uploaded attachments on my own forms. 

    Does this happen only on 1 attached files? If yes, then can you please provide the form ID, submission ID and the file name of the attached file. 

    Thank you.