My SQL has gone away

  • District84
    Asked on August 20, 2015 at 9:27 AM

    Trying to save my form after an update, and it won't save. I get the error My SQL has gone away.

    Page URL: http://form.jotformpro.com/form/52303909615959
  • KadeJM
    Replied on August 20, 2015 at 12:31 PM

    I see that you are getting a SQL Error when attempting to save your form.

    I tested this on my end but I'm unable to replicate the issue and was able to save. 

    I've cleared your form cache for you to refresh it and I would also suggest clearing your browser cache then try it again to see if that will help resolve it for you.

    If this problem continues though then please do let us know.

    My SQL has gone away Image 1 Screenshot 20

  • District84
    Replied on August 20, 2015 at 2:40 PM
    Thanks. That did it.
    ...