If I take a monthly subscription am I free to convert to an annual plan? If so can I do so the following month?

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    footloose427
    Asked on August 20, 2015 at 09:54 AM
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    Sammy
    Answered on August 20, 2015 at 12:35 PM

    You are free to convert to an annual plan at any time you wish, if you encounter any difficulties during your upgrade please let us know and we will gladly assist you

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    footloose427
    Answered on August 24, 2015 at 06:11 AM

    Hi Sammy

    If I elected to take an annual subscription at a Silver level and then required an upgrade to gold after three months how does it then work? Am I charged 9/12th's of the difference? i.e. 99-39 *9/12 = $ 45?

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    Ben
    Answered on August 24, 2015 at 11:15 AM

    If you need to switch to a new subscription at some point, a pro-rated refund is issued and you are switched to a different subscription.

    This means that the refund will be made for the unused portion of the subscription - or part of the paid amount will be used for the payment of other subscription.

    Do however let us know if you have any further questions and we would be happy to assist with them :)