JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My conditional fields are not workingAsked by Rebecka58 on August 20, 2015 at 09:55 AM
Can you please take a look at the conditional fields I have set up? These are not working on my 'finished' form (when I attempt to use it on my website). When I click on the check box for 'Solid Surface - Other', the conditional field doesn't pop up (for me to be able to fill in). Same is true of the 'Quartz - Other' and the 'Granite - Other'.
check fill thanks hello
It seems your conditions are referring to themselves causing a cyclic dependency, since you are evaluating a selection on a field then setting that field to show on the same conditions.
Could you kindly explain what you are trying to hide/show based on the surface types selection, the usual when using checkboxes or radiobuttons is if a checkbox is checked another field is either shown or hidden based on your criteria.
Thanks, I was afraid that I might have been causing that type of 'cyclic dependency' hence, I've tried a number of combinations. The crazy thing is that I copied these conditions from the form where it's working fine to my other form where it's not. I don't understand why my conditions work on one but not the other.
From which form did you copy the conditions, could you provide a link so that I can look at the conditions
I just used the 'conditions' tab at the top of the page to create the conditions.
Here's the links to both of my forms:
Order form (where my conditions work- under 'Materials' I only want the materials that have 'other' to have conditions associated)
And this is where those same conditions don't work:
(Private)Answered by david on August 20, 2015 at 05:40 PM
I checked your form and the conditions appear to be properly setup and working:
Have you got things sorted? The form appears to work as it should:
Not sure what you mean by sorted, sorry. I'm just going to include all of the 'hidden' fields at this point. I see that it does work as it should on your link. Unfortunately, it doesn't on my end. I really am at my wits end.
(Private)Answered by david on August 20, 2015 at 06:53 PM
You can clone my copy if you would like:
From this URL:
That should give you a working copy in your account.