Why do we continue getting this error when clicking link to download fiile

  • Profile Image
    sturnbull
    Asked on August 20, 2015 at 11:30 AM
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>2CC44BAB102A1A2A</RequestId>
    <HostId>
    NylyFekpM8GwjTlVULm9V/lRxm1r6Mb6AX1Jl0RRoSiK407qvrq25GoD9tGYW6yWjXwqV22XP4w=
    </HostId>
    </Error>
     
    However we have had error, cane in the next day and the link work.
     
    Thank you
    Mark Eisan
     
  • Profile Image
    Ben
    Answered on August 20, 2015 at 12:31 PM

    Please do try to download the same files now Mark. They should now work - as our developers have notified us that the issue was resolved.

    However, if you do experience any further issues in regards to the same, do let us know so that we can take a look into it and help you resolve the same.