What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting XML errors when trying to download uploaded files.

    Asked by dubwebfest on August 20, 2015 at 11:50 AM

    ) I tested that form and the section where I have Upload CV and Jpeg, I couldn't access the uploaded files (see screenshot). I am getting an XML sort of error. I have other forms where this is working fine?

    Screenshot

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    JotForm Support

    Answered by BDAVID on August 20, 2015 at 12:02 PM

    Thanks for reporting this, we have a temporary glitch, I am raising this to our second level, you will be notified via this thread when it gets fixed.

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    JotForm Support

    Answered by liyam on August 21, 2015 at 09:46 AM

    Hello,

    As of checking, the files in the said submission are available for download.

    Please do let us know if you have other questions or concerns.

    Thanks.