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Why do I get this message: "MySQL server has gone away"?Asked by bettyprall on August 20, 2015 at 12:05 PM
I clicked on "Get PDF" in the F-1 application and got the message "MySQL server has gone away", so I cannot print the submission. Please correct this.
(Private)Answered by david on August 20, 2015 at 03:37 PM
My apologies. We were doing a data center switch test earlier that caused a fair amount of lag and a few errors. I checked the "Get PDF" feature and some of the submissions were replaced with the following error:
I will forward this to our development team to have a closer look. We will update you in this thread as soon as we have any further information. Thank you for your patience.