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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not forwarding info to my email

    Asked by Bill Westerman on December 24, 2011 at 03:40 AM
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    JotForm Support

    Answered by liyam on December 24, 2011 at 04:34 AM

    Hello Bill,

    Have you checked your spam folder if your e-mail notifications landed there?  I have checked the logs and what I found was that the e-mails were sent properly to your e-mail address.

    If the e-mails are not in your spam folder, may we also know if you're checking your e-mail using an e-mail software client such as MS Outlook or Eudora?