PDF Submission: Error code shows in the PDF file

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    Asked on August 20, 2015 at 01:33 PM

    The PDF feature is not working. It is generating PDFs with an error code and no data, however the submission seems to be intact. 

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    Answered on August 20, 2015 at 05:23 PM

    Apologies for the inconvenience. Our back end team informed us that they were testing our servers earlier, this might have affected the Get PDF function.

    Let me forward this to our developers to have it checked. We will update you on this thread when the problem has been resolved.

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    Answered on August 22, 2015 at 04:18 AM


    Yes it was a temporary issue while the servers were being tested. Please let us know if it occurs again.