Paid for yearly subscription to bronze on 4th August - account now downgraded

  • maggiewilliams
    Asked on August 20, 2015 at 2:05 PM

    hi,

     

    got an email from jot form yesterday to say that my account has been downgraded. I paid for the yearly subscription on 4th August. Please can you look into the that and chance my account subscription back? 

     

    Many thanks,

     

    maggie