What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adding Delivery Methods of Pick Up or Flat rate Shipping

    Asked by Princville on August 20, 2015 at 02:58 PM

    How can I set my form up so the Flat Rate Shipping rate of $4.99 is only charged of the customer chooses to have the product shipped?  We will not charge the customers who choose pick up their product.  



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    JotForm Support

    Answered by Mike on August 20, 2015 at 06:51 PM

    We cannot integrate a separate radio button field with a multi-product payment tool. However, you can add the Shipping option as a separate product in your case, please see the next animation.

    Quick form example:


    If you need any further assistance, please let us know.