- InterfaceAsked on August 20, 2015 at 04:41 PM
- JotForm SupportjonathanAnswered on August 20, 2015 at 08:35 PM
Thank you for contacting us.
Unfortunately, I could not find an existing JotForm account/username associated to the email addresses you mentioned.
both email address were also not in our bounce list so there should be no issue receiving email from JotForm to this email addresses.
Can you please tell us your JotForm username?
You can just create one if you havent done yet. Use this link http://www.jotform.com/signup to create an account/username. Use your email account to signup.
Contact us again anytime if you need further assistance.