Because my forms do not work anymore? ( 4 )

  • Profile Image
    Asked on December 24, 2011 at 01:09 PM

    Because my forms do not work anymore?³

    Because my forms do not work anymore?

    When you access the following message appears:



    Why did this happen? My account is free but I have not attained the 100 submissions a month.

    There were only 0.

    Thank you for your help.

  • Profile Image
    Answered on December 24, 2011 at 02:54 PM

    Hi DDtankfacil,


    We are very sorry for the inconvenience caused.

    Your account has been whitelisted. Please re-check everything from your side.

    Thank you for your patience and cooperation with us.





  • Profile Image
    Answered on December 24, 2011 at 09:51 PM


    One of your form has overlimited monthly submissions that's why your forms got disabled. I have now cleared half of your monthly submissions, so your forms should now be back online. Please take note that we can only do this once.

    Thank you so much for using JotForm and have a great holiday season!