What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Because my forms do not work anymore? ( 4 )

    Asked by DDtankfacil on December 24, 2011 at 01:09 PM

    Because my forms do not work anymore?³

    Because my forms do not work anymore?

    When you access the following message appears:



    Why did this happen? My account is free but I have not attained the 100 submissions a month.

    There were only 0.

    Thank you for your help.

  • Profile Image

    Answered by pinoytech on December 24, 2011 at 02:54 PM

    Hi DDtankfacil,


    We are very sorry for the inconvenience caused.

    Your account has been whitelisted. Please re-check everything from your side.

    Thank you for your patience and cooperation with us.





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    JotForm Support

    Answered by idarktech on December 24, 2011 at 09:51 PM


    One of your form has overlimited monthly submissions that's why your forms got disabled. I have now cleared half of your monthly submissions, so your forms should now be back online. Please take note that we can only do this once.

    Thank you so much for using JotForm and have a great holiday season!