What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission Limit Reached - how to use my free forms

    Asked by djeuibb on August 20, 2015 at 08:05 PM

    Hello! how can i still use free the forms. It appears a message thar says form allocated exceded.

    Pls help me. Thank you

    message hello thank how
  • Profile Image
    JotForm Support

    Answered by TitusN on August 21, 2015 at 01:49 AM

    Hello, 

    Using JotForm for free only applies if: 

    1. Your form(s) do not get more than 100 submissions each month

    2. You receive 10 or less payment submissions

    3. You receive 10 or less secure submissions

    Right now, your account has 123 submissions, which means you might want to consider signing up for the bronze package

    At the beginning of each month, your count is reset so that you can keep using the free subscription. 

     

  • Profile Image
    JotForm Support

    Answered by TitusN on August 21, 2015 at 01:57 AM

    I've reset your limits for now - so you should be able to enjoy the free account. 

    Your form usage appears to warrant a Bronze plan - please consider upgrading. 

    Thanks!