How do I get access to our parish forms?

  • Profile Image
    sshirley
    Asked on August 20, 2015 at 10:07 PM

    I am with St. Brendan's Catholic Church and I do not have access (at all) to our forms and don't understand why? The person who setup our account is no longer with our church, but l have been able to access them for weeks now. Now, the system will NOT let me in. I have even tried to change the password and it does not recognize the email address.

    Furthermore, I need help with changing our login id on this account.

     

    Can someone please call me or let me know how I can speak with someone in person. I have typed these notes and no response that resolves anything.

     

    Thank you tons!

    :)Kelle

  • Profile Image
    victor
    Answered on August 21, 2015 at 12:30 AM

    Dear Kelly,

    We have verified your account and all your forms are intact. It seems you are using custom URL and since you requested a change of the username (Previous post). The URL also changed. To view your form you should be using:

     

    jotform.com/stbrendan/[FORM NAME or ID]

     

    We also have modified your password as requested in the previous post.

     

    If you are still not able to view your forms,please let us know and we will be glad to assist you.

     

    Regards

    Victor M Larrea