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    Hyperlink code in my form disappears.

    Asked by IsanExplorer on August 20, 2015 at 10:16 PM
    When I put the html "target" code for a hyperlink into my form, the coding completely disappears and only leaves the visible link text behind with no link. What's going on? Are hyperlinks not allowed anymore?
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    JotForm Support


    Answered by BJoanna on August 21, 2015 at 04:08 AM

    You can use the TEXT field (found in Form Tools) to add read-only text with links to your form.

    Write the desired text,highlight it, the link icon will become active, click on it and the Insert/edit link screen will pop up, fill in the blanks.

    If you still have issues with adding hyperlinks to your form I would suggest to clear your form cache

    Hope this will help. Let us know if you need further assistance. 

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    Answered by IsanExplorer on August 21, 2015 at 04:14 AM

    It is the label for a text box. There aren't any orange buttons next to the settings button.

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    Answered by Sammy on August 21, 2015 at 06:30 AM

    When adding a hyperlink to a label it is usually stripped out when you try to edit the label again hence the reason it is stripped out.

    Since the labels were not originally designer to take HTML code after adding the link do not edit the label again, it might appear black in the browser but on preview it will show as a normal hyperlink.


    The text element my colleague is referring to allow you to enter normal HTML code without any stripping occurring, you can use this instead of modifying the labels to have hyperlinks

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    Answered by IsanExplorer on August 21, 2015 at 06:43 AM

    Thank you very much, Sammy. Quite strange, but doing it this way makes it work.

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    Answered by Sammy on August 21, 2015 at 07:38 AM

    You are most welcome, if you have any other inquiries, please let us know