What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Error

    Asked by packerlocker on August 21, 2015 at 12:17 AM

    Hi there- 

    I am trying to create PDFs of a few of my forms for an event i am going to. Unfortunately every time i click "create PDF, it errors on me. This is the exact error i have received no matter what settings on the "pdf preferences" screen. 


    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>
    Please fix this!!!!
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    Answered by Sammy on August 21, 2015 at 04:44 AM

    I have cleared your forms cache, kindly try generating the PDF file again