What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Printing submissions

    Asked by investgtr1 on December 25, 2011 at 12:43 PM

    Quick question.  When a client submits a form, I know i have the ability to print it out.  When I go to print the form, there is an html area (Credit Agreement) that does not print out.  Only the areas that the client fills out is printed.  Is there a way I can print the entire form?  This would be needed if I ever had to collect against a client and produce proof of the entire client agreement form.  The link for this form is shown below:

    http://form.jotform.com/form/13304723201&forceDisplay=1&prev

    Sincerely,

    Bob Fairbanks

    Page URL:
    http://www.processserver.pro/client-agreement-form

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    JotForm Support

    Answered by idarktech on December 25, 2011 at 05:49 PM

    Hi Bob,

    Can you try it on different browsers? It should work on most known browsers, but firefox and google chrome would be great, here's a screen: Click HERE.

    Please keep us updated on the result for your further assistance. Thank you!

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    Answered by investgtr1 on December 26, 2011 at 06:57 AM

    I'm sorry, I should have clarified my question better.  When I am logged into my Jotform account, I go to submissions, I then try to print out one of the submissions and the Credit Agreement area does not print out.  I did try to print using Firefox but the same thing happens.

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    JotForm Support

    Answered by Mike_T on December 26, 2011 at 04:51 PM

    In this case, you will have to enable Show Headers and Texts option in Submissions Properties:

    Please feel free to contact us if you need any further assistance.

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    Answered by kristiwright on January 13, 2012 at 01:42 PM

    I'm not finding the location of submission properties when I'm logged in to my account. Can you be more specific on where the above is located?

     Thanks!

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    Answered by fxr on January 13, 2012 at 03:02 PM

    1. Goto My Forms page.

    2. Select your Form and click the Submissions menu above.

    3. Click on the grey cog on the right hand of your screen.