Printing submissions

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    Asked on December 25, 2011 at 12:43 PM

    Quick question.  When a client submits a form, I know i have the ability to print it out.  When I go to print the form, there is an html area (Credit Agreement) that does not print out.  Only the areas that the client fills out is printed.  Is there a way I can print the entire form?  This would be needed if I ever had to collect against a client and produce proof of the entire client agreement form.  The link for this form is shown below:


    Bob Fairbanks

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    Answered on December 25, 2011 at 05:49 PM

    Hi Bob,

    Can you try it on different browsers? It should work on most known browsers, but firefox and google chrome would be great, here's a screen: Click HERE.

    Please keep us updated on the result for your further assistance. Thank you!

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    Answered on December 26, 2011 at 06:57 AM

    I'm sorry, I should have clarified my question better.  When I am logged into my Jotform account, I go to submissions, I then try to print out one of the submissions and the Credit Agreement area does not print out.  I did try to print using Firefox but the same thing happens.

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    Answered on December 26, 2011 at 04:51 PM

    In this case, you will have to enable Show Headers and Texts option in Submissions Properties:

    Please feel free to contact us if you need any further assistance.

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    Answered on January 13, 2012 at 01:42 PM

    I'm not finding the location of submission properties when I'm logged in to my account. Can you be more specific on where the above is located?


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    Answered on January 13, 2012 at 03:02 PM

    1. Goto My Forms page.

    2. Select your Form and click the Submissions menu above.

    3. Click on the grey cog on the right hand of your screen.