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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Tabs widget - Unresponsive script

    Asked by mpbora on August 21, 2015 at 09:39 AM

    Hi!

    My form has recently become unresponsive. If I open it in Firefox, the form loads OK. But when I click the Tabs (or Next button - I have multiple pages), the form stops and after a while the browser complains that some script has gone unresponsive. 

    What was surprising is that it was OK about a week back!

    Please help!

    -- Madhurjya

    Page URL:
    http://form.jotform.me/form/51491215977462

    Screenshot
    unresponsive script
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 21, 2015 at 12:10 PM

    I have tested your form in Firefox and I was not able to reproduce mentioned issue. I have also tested your form inside of Chrome and form is working as expected. 

    However when I checked console log I noticed that there are two errors that are related to Form Tabs widget. When I removed Form Tabs widget from my cloned form errors were gone. 

    I will escalate this issue to our developer and we will inform you via this thread once this issue is resolved. 

    For now I can only suggest you to clear your browser cache, use different browser or remove Form Tabs widget. 

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    JotForm Support

    Answered by widgets on August 24, 2015 at 08:34 AM

    Hi, we made a performance fix on the widget. It should be fine now. But please confirm if it works from your end.

    Regards,
    Widget Team