- mpboraAsked on August 21, 2015 at 09:39 AM
My form has recently become unresponsive. If I open it in Firefox, the form loads OK. But when I click the Tabs (or Next button - I have multiple pages), the form stops and after a while the browser complains that some script has gone unresponsive.
What was surprising is that it was OK about a week back!
- JotForm SupportBJoannaAnswered on August 21, 2015 at 12:10 PM
I have tested your form in Firefox and I was not able to reproduce mentioned issue. I have also tested your form inside of Chrome and form is working as expected.
However when I checked console log I noticed that there are two errors that are related to Form Tabs widget. When I removed Form Tabs widget from my cloned form errors were gone.
I will escalate this issue to our developer and we will inform you via this thread once this issue is resolved.
For now I can only suggest you to clear your browser cache, use different browser or remove Form Tabs widget.
- JotForm SupportwidgetsAnswered on August 24, 2015 at 08:34 AM
Hi, we made a performance fix on the widget. It should be fine now. But please confirm if it works from your end.